Terms and Conditions
Terms of Use
Last updated — 2 July 2025
IMPORTANT—PLEASE READ CAREFULLY. These Terms of Use (“Terms”) form a legally binding agreement between you (“you” or “User”) and Pace Online (Pty) Ltd (“Pace Online”, “we”, “our”, or “us”), a private company incorporated in South Africa, governing your access to and use of the website located at https://paceonline.co.za and any sub‑domains (collectively, “Website”). By accessing or using the Website you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Website.
- Who may use the Website
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Website. By using it, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
- Changes to the Terms
We may update these Terms from time to time. Any changes take effect when posted on the Website, and your continued use after the “Last updated” date constitutes acceptance of the revised Terms. Material changes will be highlighted or notified via reasonable means (for example, by email if you have an account).
- Access to the Website
We grant you a limited, revocable, non‑exclusive, non‑transferable licence to access and use the Website for lawful, personal or internal business purposes, subject to these Terms. We may modify, suspend or discontinue any part of the Website at any time without liability.
- User Accounts
Certain features (e.g. customer portals or SaaS dashboards) may require you to create an account.
- You must provide accurate information and keep it updated.
- You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
- Notify us immediately of any unauthorised use or security breach.
- Acceptable Use
You agree NOT to:
- a) violate any applicable law (including POPIA, GDPR, U.S. export controls, or local regulations);
- b) infringe or misappropriate our intellectual‑property rights or those of others;
- c) upload or transmit viruses, malware, or harmful code;
- d) interfere with or disrupt the integrity or performance of the Website or our systems;
- e) attempt to gain unauthorised access to accounts, networks or data;
- f) use any robot, spider, scraper or other automated means to access the Website for any purpose without our express written permission;
- g) impersonate any person or entity or otherwise misrepresent your affiliation with us.
- Intellectual Property
All content on the Website—including text, graphics, logos, software and compilations—is owned by or licensed to Pace Online and protected by South‑African and international intellectual‑property laws. Except as expressly permitted in Section 3, no part of the Website may be copied, reproduced, distributed, modified, or used to create derivative works without our prior written consent.
- Third‑Party Content & Links
The Website may contain links to third‑party websites or services not owned or controlled by us. We do not endorse and are not responsible for any third‑party content, products or services. Accessing third‑party sites is at your own risk and subject to their terms and policies.
- Feedback
If you send us ideas, suggestions, or other feedback about the Website or our products (“Feedback”), you grant Pace Online a perpetual, worldwide, royalty‑free licence to use, reproduce, modify and commercialise the Feedback without obligation to you.
- Disclaimers
THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PACE ONLINE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR‑FREE, SECURE, OR FREE OF VIRUSES.
- Limitation of Liability
TO THE FULL EXTENT PERMITTED BY LAW, PACE ONLINE (INCLUDING ITS DIRECTORS, EMPLOYEES, AGENTS AND AFFILIATES) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED ONE THOUSAND RAND (ZAR 1,000) OR THE AMOUNT YOU PAID US, IF ANY, IN THE SIX MONTHS PRECEDING THE CLAIM—WHICHEVER IS GREATER.
- Indemnity
You agree to indemnify and hold harmless Pace Online, its directors, employees and affiliates from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Website, your violation of these Terms, or your infringement of any rights of a third party.
- Suspension & Termination
We may suspend or terminate your access to the Website immediately, without notice, if we believe you have violated these Terms or applicable law. All provisions which by their nature should survive termination (such as intellectual‑property rights, disclaimers, limitation of liability and indemnity) shall survive.
- Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict-of‑laws principles. You consent to the exclusive jurisdiction of the South‑Gauteng High Court, Johannesburg, for any dispute arising out of or relating to these Terms or the Website.
- Dispute Resolution
Before initiating formal proceedings, you and Pace Online agree to attempt to resolve the dispute informally within 30 days of written notice. If the dispute is not resolved, either party may pursue legal remedies in the courts specified above.
- Severability
If any provision of these Terms is held unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
- No Waiver
Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision.
- Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights or obligations at any time without notice.
- Entire Agreement
These Terms, together with any additional policies referenced herein, constitute the entire agreement between you and Pace Online regarding use of the Website and supersede all prior agreements, understandings or arrangements (whether oral or written).
- Contact Information
Pace Online (Pty) Ltd
61 Katherine Street, Sandhurst, Sandton 2148, Johannesburg, South Africa
28 Siphosethu Road, Kingfisher Office Park, Block 1 Office 2, Mount Edgecombe 4302, Durban, South Africa
Email:
Tel: +27 81 091 0366 (JHB) | +27 83 219 9228 (DBN)
If you have questions about these Terms, please contact us at
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