Our Services
Our solutions innovate in order to solve problems and improve life. We believe in empowering our clients with technology that will add real measurable value to their organizations and help them achieve their goals.
We are driven to deliver value
Everyone at Pace Online believes that technology can help solve issues in all of our lives. We believe that as people we can gain something valuable by having the right tool available at the right time. Our drive to obtain this value for our clients - the people who count on us - is what gets us out of bed in the morning and our greatest reward.
What We Do
How it Works
In general Pace uses 3 different approaches in executing I.T. projects. As a client you would be free to choose which approach you are most comfortable with.
1. Quote to Invoice
In simple terms you tell us what you want, we tell you how long its going to take and how much its going to cost you. You pay a deposit and we do the work you pay the balance and we handover the work to you.
This approach is great for clients who are looking for something very specific. If you have technical spec or specific improvement for an existing system or you want to create a prototype system for piloting purposes then we advise using this approach. Remember that you will be quoted according to your specification. Anything not specified before quotation including changes will incur extra charges.
Depending on the nature of the work you will be required to pay a percentage of your quote in advance for work to commence. The amount ranges from 20% to 75% depending on the nature of the project. Should the deposit exceed 55% you would have the option to use 3rd party escrow services for the project.
Through our partners Trade Safe, Pace is able to offer optional 3rd party escrow for projects where the deposit exceeds 55% of the total invoice or US$10 000. These transactions will attract an additional fee to cover the cost of the escrow only and use of the escrow facility is at the clients discretion.
2. On Retainer
When you have a set of goals that you want to achieve but you know that your organization can only afford a specific budget or you want to maintain your digital footprint for a fixed monthly cost put Pace on retainer.
Having Pace on a monthly retainer allows you to keep your digital footprint inline with the latest trends or ensure that your systems are always functioning optimally at a predictable cost. This allows you to forecast and budget your technology costs accurately and easily. Services like Online Reputation Management and Online Marketing generally always carry some monthly expenditure and so are well suited to this approach.
The modern business world is often changing more rapidly than we have been used to historically. This means that your systems, digital footprint and online presence often need to adapt quickly to take advantage of opportunities or counter specific threats. By having Pace on retainer you have the peace of mind of knowing we are always there so you can adapt your business quickly, without lead time or downtime at a known cost.
In order for the best results to be achieved using the on retainer approach to your technological need as a Pace client you would need to designate a member of your organization as a liaison to Pace in order to ensure that we as Pace have everything we need from you as a client in order to cater for your needs. Typically this person would be in contact with Pace twice a week.
3. Agile
With our Agile approach we have a continuous delivery method of tackling your objectives. We have bi-monthly planning and evaluation meetings and invoicing happens as work is completed. The project is then achieved in small increments.
Pace's agile approach has the advantage of being very flexible. This means that it can cater to your needs even when you do not know precisely what they are and are more interested in focusing on what you want to do. With this approach Pace will hold your hand through the development or improvement of your system and allow you to focus a specific area of development or change. This flexibility extends to budgeting and pricing.
With Pace's agile method the focus is on getting a usable system out as fast as possible and having the most used parts of the system in the live environment sooner rather than waiting for everything to be built before releasing something. This means that you can expect a system release within the 1st month of commencing and another release every 2 weeks at minimum.
