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ZM
OFFLINE

Zanele Mankazana

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@Pace Online Developers Could you please give me permission to add a new task in the Technical Support page?
ZM
Sorry, it's throwing a "You don't have permission to access this. Please contact a website administrator if this is incorrect." message
Marlon Murahwa
What happens when you try to add a new task?
Marlon Murahwa
You should be able to already
Morning team, 

@Nasser Jamal Flagging some buggy behaviour. Login via Phone Number:

It takes several attempts for the reCAPTCHA to appear.

Even after successfully completing the reCAPTCHA, nothing happens.

I tested this on my end using my details set to ADMIN—same result.

I would attach a recording but it's too large. Could you please check on this? Happy to hop on call if that works.
ZM
Good morning Team, 

A gentle follow-up here? Any updates on the portal fixes?
ZM
@Marlon Murahwa Could you please add this as a task as I'm unable to?
ZM
@Nasser Jamal any updates on this? I'm still getting reports from all the branches that they're unable to login into the portal using phone numbers since the after successfully verifying using recaptura, they still can't get in. Need to bump the urgency here.
@Nasser Jamal
Can you please check what’s going on with this user? The PE team says they can’t log in, and adding them throws an error saying the ID already exists.

Could you verify which account this ID is linked to?
 ID: 9606200243082
Cell: 067 7457 891
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Support Lead
Customer satisfaction and product efficacy
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