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PACE ONLINE / CASE STUDY

Msukaligwa Local Municipality

A municipal website, Android app and staff portal connecting public information and service journeys.

Local government2022–2026Website & app delivered
Msukaligwa project presentation from Pace's existing portfolio library.
Msukaligwa project presentation from Pace's existing portfolio library.

A connected municipal presence

Pace's direct website engagement with Msukaligwa combined redesign, content capture, migration, hosting and support. The work addressed public information alongside a separate municipal mobile app and administration portal, giving the municipality more than one route to residents.

A website built around maintained content

The website programme used Joomla, YOOtheme and structured content tools. Following design and demonstrations in late 2022, the rebuilt site became the basis for staff training and a ticketed publishing service. Content updates and hosting support continued into 2026, including infrastructure migrations.

Mobile services with a back office

The Android application brought together municipal notices, news, vacancies, tenders, service alerts and fault-reporting journeys. Account and bill information, load-shedding information and statement workflows also formed part of the app and portal programme. Pace delivered design, development, releases, stakeholder demonstrations and training in 2022–2023.

A record of the delivered engagement

The website currently operated by the municipality may differ from Pace's delivered version, and current app-store availability is separate from the original release record. This story concerns the direct website and mobile programme, rather than the older subcontracted communications work.

THE DELIVERY

A redesigned municipal website and branded mobile service channel, supported by staff training, administration tools and content publishing.

YOUR NEXT PROJECT

Bring your municipal channels into one programme.

Discuss the website, app and staff workflows your residents need, with a practical plan for publishing and support.

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